Midimixer stopped working with NanoKontrol2 - How to troubleshoot?

samlowry · 2022-09-24T13:41:59+00:00

Hola. Bunch of oddness happening suddenly. Since either updates to my Windows 11 or the Midimixer, or some other software recently, I am now only seeing prog...

Midimixer stopped working with NanoKontrol2 - How to troubleshoot?

Jack

Hmm that does sound odd. There's a 2.7.2 patch that went out today with a new code signing certificate that may help.

If you want to try a "complete" uninstall, there are instructions on the docs 🙂 https://docs.midi-mixer.com/faq#uninstalling

scorpionking674

Hello, sorry I don't mean to hijack this thread but I'm having the same issues. I'm not sure about the buttons leds but my key combinations stopped working today. I tried opening notepad to check if it sends key presses but it doesn't.

Jack

samlowry scorpionking674 clover Try updating to v2.7.3. There was an issue found in the v2.7.2 release that temporarily stopped key combinations functioning!

clover

Same here, since yesterday with windows 10. I try everything MIDImanager, hard reset, clean uninstall and didnt work

samlowry

Jack Hola. Thanks for the suggestion. I was already on 273.
I did a clean uninstall just now. Deleted the AppData folder, and there was in fact seemingly no folder associated with MidiMixer in %localappdata%. And reinstalled 2.7.3 from the website,

Same situation. WIndows is seeing the controller. But it seems MidiControl is no longer seeing it. The Available and In Use tabs are empty in the Buttons section in the UI, and force loading the Nanokontrol2 profile results in a pink error "
Failed loading profile: Error invoking remote method 'loadProfile': Error: No input available for "nanoKONTROL2"". The Profiles tab seems to show a new type of message/interface.

I also tried getting a driver directly from Korg's website (although this has never been necessary before). Changed nothing. Oddness.

leandropricoli

Jack Im having the same issue! What can i do? Help me

Walastika

Same boat here. Tried uninstalling/reinstalling drivers and MIDI Mixer to no avail. I get the same error message in the corner. Running 2.7.3 as well.

samlowry

Walastika Did you find a solution or at least a way to troubleshoot?

leandropricoli

Walastika Same here! Do you found a solution?

samlowry

So. Here is an intermediary situation report 2+ weeks later. I reinstalled Win 11 on the computer. Same situation.
I've no reconnected the device to my older computer with Win 10. Same situation.
I've tested another USB cable. Same.
I've made sure the device is not faulty - it seems not to be. For example Virtual DJ sees every single midi signal and reports each single one correctly, and manages to switch the button lights on and off successfully.

The only thing new is the screen in the software talking of Improved profile sharing and discoverability, and instructing to use a local one.

@Jack Where could I find an older version of the software? I'd be happy to test if it's ok with 2.7.2 or earlier..

Alex_HD99

Had the same issue. Nothing helped: reinstalling Midi Mixer, reinstalling all drivers, etc.
I started experiencing this issue after installing VirtualDJ. So I tried uninstalling VirtualDJ, but as espected, this didn’t help either.

The last thing I tried was a factory reset of the NanoKontrol2 and luckily, this worked!
A factory reset is done by disconnecting the NanoKontrol2 from USB and reconnecting it while pressing the Cycle button and both Track buttons simultaneously. The reset is complete when the 5 media buttons below briefly light up.

It seems like VirtualDJ is configuring the MIDI controller in some way, and this configuration appears to persist on the nanoKotnrol2.

Weird thing. Hope this helps.